We went through Plowz and Mowz to have snow removed from our driveway. The plower did damage to our lawn and our neighbor's lawn (even though we staked off where they were supposed to plow).
Customer Service at Plowz and Mowz promised to send someone to fix the lawn. I've contacted them more than 15x about this. Each time they promise to fix it but they never commit to a day, time and it never happens. It's been 7 months.
They are LIARS and do not care about their customers. I have communicated with Bob, Mason and Alysa at Plowz and Mowz.
They keep promising to fix it, but they have yet to do a thing. It's obvious that they are simply placating me so I just "go away".
YOU HAVE BEEN WARNED.
Reason of review: Poor customer service.
Monetary Loss: $100.
Preferred solution: Let the company propose a solution.
I liked: Convenient.
I didn't like: Customer serice, Lack of customer service, Did not correct a problem, Made promises to fix a problem but never followed through, Ignore poor experiences from customers.