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Plowz And Mowz - Only half driveway plowed

Only half my drive way was plowed. When I contacted them I was told having a car in the driveway was a valid reason not to plow the other half. They did not ask me to remove the car and they did not notify me when someone would come so that I would remove the car In advance. Not happy.
2.0
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Product or Service Quality
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#1196767
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They were hired to clean the leaves. 50% of the leaves left on the property.Brunches are all over, dirt. Broke some lighting. This was there response..."Yes I received the picture of the broken lights but that does not mean the provider did it ..." It is a horrible...
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Shaggsloco22
Shaggsloco22

Sounds like the same cookie cutter response they always give. *** poor providers, and no headway with the actual app customer service. Better off just not using them at all.

1.5
I liked
  • Convenient
I didn't like
  • Poor delivery of service and inability to meet demand
#1190438
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Plowz And Mowz - Bad customer service/service
Plowz And Mowz - Bad customer service/service
I scheduled my drive to be cleared early yesterday afternoon. The job was accepted and assigned, yet no one showed up. Next day they said the provider had truck trouble, sent another provider who tore up my lawn, and built a 5 foot high pile of snow on the sidewalk I...
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#1187161
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Plowz And Mowz - Horrible

Booked a job The address showed different locations from the app and Google. One said milwaukee and another said fox point. Totally different areas. Maybe 10 miles apart. Then when we accepted the job the length of the driveway went from 6 car lengths to 0 car lengths. Customer support said they’d contact the customer and call me. Never did. Garbage service! And they dont pay enough!
1.0
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Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
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Value for money
Warranty
Website
#1186320
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ORDERED PLOWING SERVICES LAST EVENING AT 6PM FOR AM. THEY GIVE NO TIME FRAME BUT AS IT STOPPED SNOWING AT 930 PM EXPECTED TO BE PLOWED BY 730 AM. THE WHOLE CITY OF MINNEAPOLIS IS NOW PLOWED AND THE ROADS ARE CLEAR AND DRY. IT IS NOW 7PM THE FOLLOWING DAY AND WE ARE...
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1.7
I didn't like
  • Poor delivery of service and inability to meet demand
#1175078
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According to the " Important Message" I received in Oct 2017 Direct deposit payments for completed mows would be made within 2 business days. So I signed up for direct deposit in mid Nov 2017 for payment for a job completed on Nov 24 2017 It is now Jan 8 2018 and I...
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2.1
I liked
  • Convenient
I didn't like
  • Difficult to get paid
#1164874
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The app advises 2 hours for snow removal, I requested a job 6 hours before, with the knowledge that it was a high volume day. No one accepted the job and mowz and plowz had no way to cancel on your own. I tried calling no answer, finally I Im'd them to cancel and was...
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1.8
#1163641
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This service had so much promise. I stupidly been using them for two years All three services. BUT 40% of the time they dont come and then keep giving excuses. Or the provider doesn’t follow instructions and puts a pile of leaves on your driveway. This time they are...
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2.2
#1163060
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Awful company. Decided to go with them (spoke with them at 5pm) even though they cost more than competitor - They assured me they could get to me that evening. No show. As for 24/7 customer service-not true. Numerous attempts all night long were unsuccessful. Noon the...
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1.0
#1162728
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Plowz And Mowz - PLOW Service

Plowz-After waiting about 13 hours to be plowed I cancelled my order. I ordered service at 7:22pm Thursday. At 11:30pm they said they would come in about 2 hours. Friday morning they said due to "delays" they would do the best they could. They obviously accepted too many orders. I didn't like the way they answered me online... like they didn't care.
1.3
Details
Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
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Website
#1162642
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